Terms & Conditions

Last updated: 18 July 2026

1. Acceptance of these Terms

These Terms and Conditions ("Terms") are a binding agreement between you, the account holder, and JB Digital (ABN 26 344 199 586) of the Barossa Valley, South Australia, the operator of PreviewMate ("we", "us", "our"). By redeeming an invitation code, creating an account, or using the PreviewMate service at previewmate.vercel.app (the "Service"), you accept these Terms. If you use the Service on behalf of a business, you warrant that you are authorised to bind that business, and "you" includes that business. If you do not agree to these Terms, do not use the Service.

2. The Service

PreviewMate is a web application for trade and renovation businesses (such as renovators, kitchen and bathroom specialists, landscapers, pool builders, pavers and fencers). You enter details of a customer enquiry (including the customer's name, email, phone, address or suburb, project notes and budget) and upload photos of the customer's property or rooms, and the Service generates professional project briefs, tiered quote proposals and computer-generated concept imagery of the customer's yard. Generated content can be shared with your customer via a private link. Proposal text and concept imagery are generated with the assistance of artificial-intelligence technology (see clause 6).

3. Accounts and Invitation Codes

Access to the Service is by invitation. Each invitation code may be used to create one account only, and codes must not be shared, resold or transferred. You must provide accurate account information, keep your login credentials secure and confidential, and notify us promptly at admin@jbdigitalbarossa.com.au if you suspect unauthorised access. You are responsible for all activity that occurs under your account.

4. Free Trial, Subscriptions and Payment

New accounts receive a free trial with a limited number of generations. Continued use after the trial requires a paid subscription plan. Subscription fees are billed in advance through our payment processor, Stripe, once billing launches. You may cancel at any time; cancellation takes effect at the end of the current billing period, and fees already paid are not refunded except as required by law (including the Australian Consumer Law). We may change our prices from time to time and will give you reasonable advance notice of any change, which will apply from your next billing period. If you do not agree to a price change, you may cancel before it takes effect.

5. Acceptable Use

You must not: (a) use the Service unlawfully or in breach of any applicable law; (b) upload content that is infringing, deceptive, offensive or that you do not have the right to provide; (c) attempt to gain unauthorised access to the Service, other accounts or our systems; (d) interfere with, overload, reverse engineer or disrupt the Service; (e) use the Service to send spam or misleading communications; or (f) resell, sublicense or provide the Service to third parties other than sharing generated proposals with your own customers as the Service is designed to allow. We may suspend or restrict access where we reasonably believe this clause has been breached.

6. AI-Generated Content — Important

Proposal text, prices and concept imagery produced by the Service are generated with the assistance of artificial-intelligence technology. They are concepts and estimates only. They are not fixed quotes, final designs, or construction plans, and must never be represented or relied upon as such.

You are solely responsible for reviewing, editing and approving all generated content — including all pricing, measurements, materials, imagery and descriptions — before providing it to your customers, and for the accuracy of any final pricing, quote or contractual commitment you give a customer. Generated concept imagery is illustrative only and may not reflect what is physically achievable on the property. We do not provide trade, engineering, design, surveying or professional advice, and nothing generated by the Service constitutes such advice. Any contract between you and your customer is solely between you and them; we are not a party to it.

7. Your Customers' Personal Information

You will enter personal information about your own customers (and upload photos of their properties) into the Service. You warrant that you have the right, and have obtained any consents required under applicable privacy law, to provide that information and those photos to us and to have them processed as described in these Terms and our Privacy Policy — including transmission to our service providers, Supabase (database, authentication and storage), Vercel (hosting) and OpenAI (content generation), whose servers may be located overseas, including in the United States. We process your customers' personal information on your behalf to provide the Service. You indemnify us against loss arising from your breach of this clause, except to the extent we caused the loss.

8. Intellectual Property

You retain ownership of the data, enquiry details and photos you upload. As between you and us, you own the generated proposals and concept imagery for use in your business, subject to your obligations in clause 6. You grant us a licence to host, process and transmit your content solely to provide and improve the Service. We (and our licensors) retain all rights in the Service, the platform, our software, branding and underlying technology; these Terms grant you no rights in them beyond the limited right to use the Service.

9. Availability

We aim to keep the Service available but do not guarantee uninterrupted, error-free or secure operation. The Service may be unavailable due to maintenance, updates or factors beyond our reasonable control, including outages of our third-party providers.

10. Liability and the Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law or any other law that cannot lawfully be excluded. To the extent permitted by law, where a consumer guarantee applies and the Service is not of a kind ordinarily acquired for personal, domestic or household use, our liability for a failure to comply with that guarantee is limited, at our option, to supplying the services again or paying the cost of having the services supplied again. Subject to the above, and to the maximum extent permitted by law: (a) the Service is provided "as is"; (b) we are not liable for indirect or consequential loss, loss of profits, business or data; (c) we are not liable for any quote, price, design or content you provide to a customer, whether or not it was generated by the Service; and (d) our total aggregate liability in connection with the Service is limited to the amount you paid us in the 12 months before the event giving rise to the claim.

11. Termination

You may close your account at any time. We may suspend or terminate your account for breach of these Terms, misuse of the Service, non-payment, or where required by law, and will act reasonably in doing so. On termination your right to use the Service ends; clauses 6, 7, 8, 10, 12 and 13 survive.

12. Complaints and Contact

Questions or complaints should be directed first to admin@jbdigitalbarossa.com.au. Privacy complaints that we cannot resolve may be taken to the Office of the Australian Information Commissioner (oaic.gov.au).

13. Governing Law

These Terms are governed by the laws of South Australia, Australia, and you submit to the non-exclusive jurisdiction of the courts of South Australia. We may update these Terms from time to time; we will give notice of material changes, and continued use after notice constitutes acceptance.